(Scroll to bottom for Warranty Claim Form)
All LIFE Acoustics headphones sold on this website, unless otherwise stated, come with a Lifetime Warranty against defects in materials, workmanship, and general wear and tear. Please fill out the form below to determine the validity of your claim. If your claim is approved, support will provide instructions for returning the item. Shipping costs to return the item are paid by the customer. LIFE Acoustics will pay the repair/ replacement cost for defective products as well as shipping costs for the replacement/ repaired product back to you.
Lifetime Warranty Details:
Lifetime Warranty: LIFE Acoustics warrants that this product will be free from defects in materials or workmanship for the lifetime use of its original purchaser. All North America warranty claims will be handled by LIFE Acoustics, LLC (“LIFE Acoustics”).
Term: The Lifetime Warranty is valid only to the original purchaser of the product and expires when the ownership of said product changes hands or upon the death of the original purchaser.
Warranty Redemption: In order to obtain warranty service if there is a breach of the lifetime warranty, please promptly notify LIFE Acoustics by filling out the form below. Buyer will be responsible for any return shipping costs and must supply to LIFE Acoustics the applicable dated purchase receipt.
Remedies: Pursuant to the Lifetime Warranty and provided that the applicable dated purchase receipt is supplied, LIFE Acoustics will, at its option (i) repair the product using new or refurbished parts, or (ii) replace the product with a new or refurbished product. For purposes of the Lifetime Warranty, “refurbished” means a product or part that has been returned to its original specifications. In the event of a defect, these are your sole and exclusive remedies.
Limitations: The Lifetime Warranty only covers defects in materials or workmanship arising during ordinary customer use. The Lifetime Warranty does not cover defects in materials or workmanship arising under any other circumstance, including but not limited to defects in materials or workmanship arising due to (a) commercial use; (b) acts of God, acts of theft, or vandalism; (c) misuse, abuse, accident, neglect, or improper maintenance; (d) limitations of technology; or (e) modifications, alterations or repairs by Buyer or third parties not authorized by LIFE Acoustics, of or to any part of the LIFE Acoustics product. This Lifetime Warranty is only valid in the country of purchase, either the United States or Canada.
DISCLAIMER: OTHER THAN THE LIMITED WARRANTY, THERE ARE NO EXPRESS WARRANTIES. TO THE EXTENT PERMITTED BY APPLICABLE LAW*, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS HEREBY LIMITED IN DURATION TO THE DURATION OF THE LIMITED WARRANTY PERIOD.
NO INDIRECT DAMAGES: TO THE EXTENT PERMITTED BY APPLICABLE LAW*, IN NO EVENT, WHETHER IN CONTRACT OR IN TORT (INCLUDING BREACH OF WARRANTY, NEGLIGENCE AND STRICT LIABILITY IN TORT), SHALL GOLDENDANCE OR GAMECHANGER BE LIABLE FOR INDIRECT OR CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR SPECIAL DAMAGES EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE.
*Certain states and jurisdictions do not allow the exclusion or limitation of indirect damages, or allow limitations on the duration of an implied warranty, so the above limitations or exclusions may not apply in such states and jurisdictions.